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60 Day Guarantee

  We guarantee you will love your Woolrest BioMag. - We guarantee it will ease your pain. -  We guarantee you will enjoy a better nights sleep. - Or your money back.

Returns Policy

We offer a 60 day money back product guarantee on all our Woolrest BioMag range of magnetic mattress pads, as follows:

Try your cotton-quilted BioMag, Woolrest BioMag, or Gold Label mattress pad and pillow pad for a good six weeks from arrival at your home. It is important to trial the product for this much time, because the time within which the benefit will begin, varies from person to person. Sometimes it is within a night or two, sometimes it takes two to three weeks. However, if you do not experience relief in six weeks, we request you telephone us and talk to one of our consultants.

Please note: We must emphasise that you need to call us well before the 60 day mark if you think it is not working for you.

As long as you are still within your guarantee period, you are able to return it and receive a full product refund. But you must first talk with one of our staff to get a return number.

Products sent back without a return number cannot be refunded. When you are refunded, you get the full amount back on the product, apart from a small $20 handling and processing fee.